Refund policy
At Crazy Dealzx, we specialize in customized and personalized products. Every product is made specifically according to the details provided by our customers. Because of this, returns and refunds are not accepted once an order has been delivered.
Returns & Refunds
- We do not accept returns on customized or personalized products.
- We do not offer refunds for customized products.
Exchange Policy
We offer a 7-day exchange only in the following cases:
- The product is received damaged.
- The product contains an incorrect name, photo, engraving, or customization error caused by our team.
- You received the wrong product.
To request an exchange, please contact us within 7 days of delivery with:
- Your Order ID
- Clear photos/videos of the product
- A brief description of the issue
After verification, if the issue is found to be on our side, we will replace the product at no additional cost.
Exchange Not Applicable If:
- You entered the wrong name, photo, text, size, or customization details while placing the order.
- You changed your mind after receiving the product.
- The product has been used, damaged by the customer, or is not in its original condition.
Contact Us
For any exchange requests or support, please contact us at:
Email: crazydealzx@gmail.com
Our support team will respond as soon as possible and help resolve your issue.
